Cookies Policy | Casiny Casino

What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support particular functions. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with other information associated with your account or use of the website.

Some cookies are placed by Casiny Casino, while others may be placed by service providers or other third parties that support website operations. Similar technologies can include pixels, tags, software development kits, local storage and device identifiers. These technologies may work in a similar way to cookies by helping us understand how the website is used, maintain security, remember preferences or deliver relevant information.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The period for which a cookie remains active can vary depending on its purpose, your browser settings and the provider responsible for the cookie.

Why cookies are used

To allow pages and features of the website to function correctly.
To remember settings, preferences and information entered during a visit.
To support account access, session management and the security of online services.
To help detect unusual activity, misuse, fraud and other security risks.
To understand how visitors use the website and identify areas for improvement.
To measure the performance of content, promotions and website features.
To help provide advertising or marketing that may be more relevant to users, where permitted.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, account features, authentication, secure areas, fraud prevention, responsible access controls and the operation of forms or other essential services. Because the website may not work properly without them, they may not always be capable of being disabled through a website preference tool. You may still be able to block them through your browser, but doing so may prevent access to some pages or functions.

Preference and functionality cookies

These cookies help the website remember choices you make, such as language, display preferences, region or other settings. They can make your experience more consistent by reducing the need to enter the same information each time you return. If these cookies are disabled, some preferences may not be retained and certain features may be less convenient to use.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as the pages viewed, the links selected, the time spent on a page, the type of device used, general location information and whether a page or feature operates as expected. This information is generally used in aggregated or pseudonymous form to review website performance, identify technical issues and improve content and services.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, understand visits that result from advertising and present information that is more relevant to your interests. These cookies may be set by Casiny Casino or by advertising, measurement or technology providers acting on our behalf. They may recognise a browser or device across different websites or services, subject to applicable law and the provider's own privacy practices.

Third-party cookies

Some website features may be supported by third-party services, such as security, analytics, payment, content, identity or customer support providers. Those providers may use their own cookies or similar technologies. Casiny Casino does not control the cookie practices of independent third parties. You should review the relevant third party's privacy and cookie information to understand how it handles data.

Your cookie choices and controls

When available, the website may provide a cookie banner, preference centre or other control that allows you to accept or reject categories of non-essential cookies. Your selections may be stored in a cookie or similar file so that the website can remember them. If you clear your browser data, use a different browser or access the website from another device, you may need to set your preferences again.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Browser controls differ between providers and devices, so you should consult the relevant browser help information for instructions.

Open the privacy, security or site settings in your browser.
Review the available options for cookies and website data.
Choose whether to allow, block or delete cookies.
If necessary, add the website to an allowed or blocked list.
Repeat the process on each browser or device you use to access the website.

Blocking or deleting cookies may affect website functionality. You may be unable to sign in, remain signed in, use secure account areas, save preferences or access some services. Disabling analytics or marketing cookies should not normally prevent access to essential website functions, but the experience may be less personalised and some content may not perform as intended.

Some browsers and devices offer additional privacy controls, including settings that limit tracking or send preference signals. The effect of these controls can depend on the website, the technology involved and the provider's ability to recognise the signal. We will consider applicable privacy requirements when responding to available signals and requests.

Information, security and updates

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, referring website, pages visited, actions taken, dates and times of visits, approximate location and technical details about your connection. Depending on how you use the website, this information may be linked with account, transaction, support or responsible gambling information. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies and similar technologies are not a guarantee of security. We use reasonable administrative, technical and organisational measures to help protect information from unauthorised access, alteration, disclosure or loss. You should also keep your device, browser and security software up to date, use strong and unique account credentials and avoid accessing gambling services through unsecured or shared devices where possible.

The website may contain links to external websites, applications or services. Once you leave the Casiny Casino website, the other provider's privacy and cookie policies apply. We encourage you to review those policies before providing information or changing cookie settings on an external service.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements or our use of cookies. The updated version will be published on this page with a revised effective date where appropriate. You should review the policy periodically so you remain informed about how cookies and similar technologies are used.

Questions and privacy requests

If you have a question about this policy, want more information about cookies used on the website or wish to make a privacy-related request, please use the available customer support or privacy contact channel shown on the website. We may need to verify your identity before responding to certain requests. Any request will be handled in accordance with applicable law, our Privacy Policy and relevant security requirements.